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Certina has a spirit of a great brand driven by a tradition of uncompromised excellence, through its deep commitment to the use of the very finest components and materials as well as maintaining a worldwide continuous improvement in cus-tomer service. Providing customers with focused, qualitative and innovative end-to-end service is one of the key com-ponents of our international marketing strategy. We are continuously enlarging and investing in this vital area of our business so as to achieve entire customer satisfaction. In that way, all Certina watches are guaranteed for a period of twenty-four (24) months from the date of purchase under the terms and conditions of this guarantee.

Please take care that Certina does not sell any watches on the Internet. Certina merchandises its watches exclusively through our worldwide network of authorized distributors. Therefore, any purported Certina watches offered for sale, particularly on the Internet, by a seller who is not authorized by Certina, could be counterfeits or of dubious origin. Pur-chasing such an item from an unauthorized party is therefore at the buyer’s sole risk. Consequently, Certina disclaims any relationship to, or responsibility for, any watches or other item bearing the Certina name, brand, logotype or symbol that may be sold by an unauthorized Certina retailer.

Our worldwide network of carefully evaluated, trained and certified customer service representatives ensures that our customers receive service excellence around the globe.

We are certain, that your expectations will be exceeded with your inquiry posted to the respective customer service in your country. If any part of our services provided failed in any way to meet your expectations, please contact us at headquarter so that we may resolve the situation to your entire satisfaction.