The Swatch Group France S.A., Besançon Cedex 9 - Certina Customer Service Center Klantenservice The Swatch Group France S.A. B.P. 4025 25071 Besançon Cedex 9 Guadeloupe Contact Phone 0033 3 81 48 14 14 Fax 0033 3 81 80 03 76 E-mail: France.cs [at] swatchgroup.com Get direction